FAQ’s

 

How much does an exit clean cost?

It depends on the size of the home and condition the property is in. The best way to minimise the cost of an exit clean if you’re a tenant is to firstly maintain the cleanliness of the home on a regular basis. If you are living at the home for an extended period it is a good idea to do a ‘spring’ clean on a periodic basis (every 6 months) to clean and soak items in the home that get left out during the regular clean.

If you were unable to clean on a regular basis and are at the end of your tenancy, with any time you do have to clean focus on cleaning;

  • Internal cupboards throughout the entire home, this includes all sides of cupboards and all sides and edges of doors
  • Soak kitchen cooking items such as stove top burners, racks, range hood covers and oven trays in hot water mixed with degreaser (bath or laundry trough).
  • Vacuum and wipe window tracks (using the end of a screwdriver or pen with a wet cloth attached is a good trick for cleaning tight window tracks)
  • Dust and wipe venetian blinds (if you have them)

These are the most time consuming tasks to complete during an exit clean and doing these tasks will reduce your exit clean bill considerably and will help you get as much bond back as possible.

Can you clean that mould in the corner of my shower?

If the mould has attached itself to the grout or tiles in a shower then we will be able to remove the mould. If the mould appears on the silicone then this is something we can’t remove. Although the mould appears to be on the front of the silicone it is actually on the back side of the silicone. This occurs when there is a gap in between the silicone and the wall or floor tiles, where the silicone hasn’t been sealed properly. It can be the smallest gap but as long as the gap allows moisture in, mould will start to grow into the back side of the silicone and shows through.

The only way this can be removed is to rip the old silicone out and re apply silicone, and make sure it is sealed properly so it doesn’t happen again. Spraying mould killer along edge of silicone on a regular basis can help prevent mould build up but if there is a gap in the silicone mould build up is inevitable eventually.

Can’t you just mop the staining’ on the laminate flooring?

Whether it is laminate or tiled flooring, non-slip, unsealed flooring has small grooves in it to create the non-slip, rough surface. Over time dirt and grime gets pushed into these grooves from wear and use. Mopping removes surface dirt and grime but mopping alone can’t remove dirt in grooves below the surface. This is what creates the ‘dirty’ look that you may have noticed in high traffic areas.

To remove this dirty, stained look from flooring a scrubbing machine with microfiber bristles is used. We recommend and use a duplex scrubbing machine, The water used is mopped straight up as the bristles get into groves to remove built up dirt, so no dirty water can sit and dry in grooves which can occur with mopping.
Floor scrubbing is recommended on a periodical basis for these types of flooring to maintain flooring to a clean state for as long as possible.

The shower screen looks foggy, why can’t I clean it?

Over time if water is left sitting on glass, the acidic minerals in the water start to eat away at the surface of the glass. This starts to show as ‘water marks’ on your shower glass and etches away at the glass over time, creating the foggy look. Adelaide water is quite acidic and we see a lot of older showers with this issue.

This can’t be cleaned off as the glass has been etched. There are ways to prevent this and products that can be applied to new glass shower screens to seal and protect them, also reducing cleaning time considerably along with products that can cut back the etched surface layers of the glass to return glass to a near new state.